Important Notices from Us to You

Privacy Statement

What does First Basin Credit Union do with your personal information?
For more details, please select the button below and download the Privacy Statement notice to understand how First Basin Credit Union collects, shares, and protects your personal information.

Privacy Statement

Digital Wallet Terms & Conditions

To better understand the terms and conditions for adding an FBCU card to your Digital Wallet, please select the button below and download the Digital Wallet Terms & Conditions notice.  The terms apply when you choose to add a FBCU credit or debit card to a Digital Wallet.

Digital Wallet

Documents Available for Review

Upon written request to the credit union's Main Office, First Basin members may review the following documents:

  1. Balance sheet and income statement
  2. Summary of the most recent annual audit
  3. Written board policy regarding access to the articles of incorporation, bylaws, rules, guidelines, and policies.
  4. Internal Revenue Service Form 990

Contact our President/CEO or our Chief Financial Officer at 432-333-5600 for more information.

USA Patriot Act Notice

Account opening procedures regarding the USA Patriot Act.

To help the government fight the funding of terrorism and money laundering activities, Federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account at First Basin Credit Union.  For more details, please select the button below and download the USA Patriot Act notice.

Patriot Act

Complaint Notice

The credit union is incorporated under the laws of the State of Texas and under state law is subject to regulatory oversight by the Texas Credit Union Department.  If you have a problem with the services provided by this credit union or would like to file a complaint please select the button below and download the Complaint Notice for further details.

Complaint Notice

Military Lending Act

Federal law provides protections to members of the Armed Forces and their dependents relating to extensions of consumer credit. In general, the cost of consumer credit to a member of the Armed Forces and his or her dependent may not exceed an annual percentage rate of 36 percent. This rate must include, as applicable to the credit transaction or account: The costs associated with the credit insurance premiums; fees for ancillary products sold in connection with the credit transaction; any application fee charged (other than certain application fees for specified credit transactions or accounts); and any participation fee charged (other than certain participation fees for a credit card account).